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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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• And more!
Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
How to capture questions in a customer form?
We have a 'contact us' form where potential customers can ask questions. It has standard fields like name, company name, email address, etc. that map very nicely to NetSuite fields. I'm struggling with how to handle the question field. The closest thing to map it to is the comments field, but this doesn't match the architecture of what we're trying to achieve. A single potential customer could ask multiple questions on different occasions, so mapping them all to a single field won't work.
Can I have the question field go to a NetSuite case or a NetSuite message, or is there a better way to achieve what I'm after?
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