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New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.

Reporting on Read Receipts

edited Nov 22, 2019 6:04PM in CRM 2 comments

Beyond going into each transactional record one by one, is there a way I'm missing to be able to report on Read Receipts? I can't see any way to pull them via Saved Search or otherwise.

I would like to be able to pull a Search showing transactions that do not have any messages containing a Read Receipt.

Thanks.

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