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Printing a refund
Hi -
Is there any way to print out a receipt for a customer refund? The refund page doesn't have a print button. We have a customer who is requesting something for their records which shows that the refund was paid back to the credit card.
For now, we sent them a payment receipt from the original payment, which now shows that the payment has been applied to "customer refund", but this isn't ideal.
Any suggestions? Am I missing something obvious, or did Netsuite somehow leave out this critical functionality?
Thanks!
--Tim
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