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customer pre-payments
this may be more of a general accounting question, but I need to know how to do it in netsuite just the same...
I accept prepayment from customers for services to be performed in the future.
In order to get them to pay for those advance services, I send them an invoice.
The problem is, if I mark that invoice as paid when I receive it to clear out the invoice, netsuite (or any accounting system) won't show it as "services" owed back to the customer.
So how do I receive funds into the customers account and make a credit memo at the same time?
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