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Narrative Insights is Temporarily Unavailable due to an Infrastructure Issue. Learn how This Impacts Your Account and What to Expect While the Feature is Disabled.
Convert Refund into Credit Memo
We have a customer that was issued an RMA, and returned the product to us. Instead of issuing a cash refund (to his credit card), he wants to be given credit to apply against a future order.
What is the best way to handle this?
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