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• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
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Deposits on Customer Statements/Balances
Hello All:
We do a lot of "prepaid" business, where we require a deposit in full prior to shipment. When we get these payments via check, we record them as "Customer Deposits". Then, on billing, there is an Invoice created and then we Apply the Deposit to the Invoice.
The problem is that the Invoice shows a balance due, because the deposit hasn't been applied. But what's worse is that the Aging line on the statement ignores the Deposit! So, it shows a balance due for the customer, not just the invoice.
This is obviously confusing for the customer. So, it would require us to *not* send invoices upon billing, but only send invoices manually to those customers on Terms.
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