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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Best Practice to replace a serialized member in a serialized inventory item
We create a sell serialized assemblies. The assemblies we sell have a serialized assembly member. Two serial numbers;
[LIST]
[*]Product
[*]Serialized member inside product[/LIST]Occasionally we have a product that is sent in for service and we need to replace the serialized member component inside. We've been doing this different ways but recently I was thinking of the "correct" way to handle this and here is what I came up with:
[LIST]
[*]Customer sends in (possibly) defective product
[*]If the serialized member item needs to be replaced we:[LIST]
[*]Create a RMA for the product (internally, the customer doesn't know about it)
Steve Klett | Senior Developer
NetValue Technology
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