Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Sales Orders Email Confirmations
We are taking our telephone orders via Enter Sales Orders. However, the customer only receives a "Sales Order" confirmation but does not receive the HTML Order Confirmation that my web customers receive when the place the order via the website.
My question is:
Is there a way that the telephone order customers receive the same order confirmation email as on web customers?
Your reply is greatly appreciated.
0