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Credit Memo reducing Invoiced quantity on sales order?
Hi,
In several threads on this forum I have seen discussed the issue of inventory handling with credit memos. I have a different, but related issue. We are using non-inventory items only. When I create a credit memo from an invoice, the credit memo is related to the invoice, not the original sales order, so the invoiced quantity on the sales order is not reduced and the same items cannot be invoiced again. The relevant business case being that the customer calls and says: "what you delivered was no good, I am not going to pay for it." We credit the
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