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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Posting 'Customer Refunds' to Undeposited Funds
We post all our funds into Undeposited Funds until we physically receive the money into our bank account. This also is the same for refunds.
We have been successfully doing this with 'Cash Refunds' for a long time, and now wish to start doing this with 'Customer Refunds'
However, when we change the Account on the 'Customer Refund" page to our Undeposited Funds account, we get an error telling us "The account you have selected does not match the one set for the credit card processor. The credit card will NOT be processed."
However, when we look at the options for setting the account for our CC processor, we do not have the option to set this to be the Undepsoited Funds account.
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