Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Holy Confusion Batman
Clearly I am missing something here. Perhaps one of you nice people can help. If not, someone not nice will suffice.
I am trying to email an attachment along with a transaction receipt.
Step 1. Enter transaction details on an invoice.
Step II. Go to Communication>Files on said invoice.
Step three. Upload a new file.
Step D. Save and email.
I get the transaction receipt, but no file is attached. Is that not what the purpose of Communication>Files is?
After I have saved the invoice, I go back to Communication>Messages to see if it is just my email client stripping the attachment, but it says there is no attachment:
0