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Credit memos on invoices linked to Sales Orders impact inventory

edited Jun 27, 2016 12:45PM in Accounting / ERP 1 comment

I wanted to share something that I found out recently...

We had an issue where we mis-billed a customer the incorrect price on two items:

My warehouse manager came to me at the end of the month, and had a strange issue where the system said we had 1000 pieces of two items less in inventory than the system said.

I back-tracked the items and found that they were both on the invoices that I had credited weeks before.

There is an enhancement for this (81003), but I feel that this should really be classified as a defect.

The reason that this should be a defect is that crediting an invoice creates a STAND ALONE credit memo, complete with inventory impact.

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