Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
clear customers email field
Hi,
I would clear the email field for a group of customers, since email field is not accessed in advanced search, I should use csv import. but I faced 2 issues:
1. in the mapping fields step, there are 2 fields mapped with email:
Email and E-Mail, which one is for email field where the customer use as username, and the second field presents which field?
2. I tested importing with the following format (one for Email field and one for E-mail):
internalid,email
xxxx,
And tried
internalid,email
xxxx," "
but nothing worked, what is the format should I use in the csv file?
0