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Updating customer records

edited Dec 3, 2019 1:13PM in Account Administration 7 comments

Howdy

Getting the following error on a csv import for UPDATING customer records.


Could not find matching record. Primary name field was not mapped or is empty.


Now, I can't use the internal ID as the list is coming from an external list that doesn't have any NS values in it other than the email address. I assumed that on an "update" it would try to look for existing records based on the first field imported. I guess not.

Does anyone have some idea how to achieve this?

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