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Check out this thread to learn more!
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Unable to Update Sales Order Status
We are doing sales order clean up. We have hundreds of open sales order that need to be canceled. A lot of approved sales order need to be closed.
I am using Saved Import to update those order status. Import file is very simple, two fields, one is sales order number, one is order status that I want to set:
Number,Status
12345,Closed
However, when I do import, error message is "Invalid orderstatus reference key Closed.". The current order status is "Pending Fullfillment", I want to set it "Closed".
What went wrong in my case?
Thanks
0