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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Email Case Capture and beforeSubmit
I'm trying to implement a User Event script that adjusts field values based on the inbound subject and/or email address of the person that submits the case.
I have a finite set of field reps and will be able to normalize the inbound email subject line so I can reliably look for certain values.
Autoreply templates are in use for case creation though I'm not sure that matters.
What I'm struggling with is whether or not a beforeSubmit script will even work with email case capture. I have a very simple starter script I'm trying to use as a proof of concept so I can build off it later, but it does nothing. Any help appreciated. (my account number removed from the email addy and replaced with 'xxxxxx')
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