Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
nlapiSendEmail - how to have the reply back into NetSuite?
Good morning,
Using nlapiSendEmail from a script, it's easy to attach an outgoing e-mail to a custom record, as if it was sent from the UI (Mail Merge subtab).
However, if the recipient replies to the message sent by the script, the new messages is delivered only to the original sender's personal mailbox, and not to the NetSuite record from which the first message was sent.
Is there a way to have the reply back into NetSuite, even with a script sent message, as it happens when I send the message through the NetSuite UI?
Thank you very much,
Alessio
0