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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
User Event on Email Case Capture
Hi,
Does anyone have a currently working email case capture user event script?
I am trying to get a script to fire when a case is received via email case capture.
I've tried various combinations of event scripts on cases and messages but the only thing I see firing on newly received emails is the before submit user event on cases. This is not terribly useful to me because I need to extract an attached file from the case which requires a search using the case Id (which is not there yet for a before submit event)
anyone?
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