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Defect when looking up Gift Certificate data
Starting today, we're seeing that there's a defect when searching for attributes of a Gift Certificate - we use this to check that there's enough remaining balance via our external website.
Until today, the response would include <record internalid="XXXX" type="giftcertificate"> and the ID would match the ID of the Gift Certificate record.
However, starting today, the internalID returned isn't the same as that of the InternalID of the Gift Certificate - oddly each time the number seems to be 106 numbers higher!
Anyone seeing anything similar?
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