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Mail merging to custom record
I have a custom record which records new job applicants for my business.
We use an online form for people to complete an online job application. After submission a custom record is created. One of the custom fields is an email address for us to communicate with them.
I now want to use templates to manage the application process. I want to email mail merge to reject people / invite to interview etc.
I have enabled mail merge on the custom record but when I click 'email' on the custom record I can't get the recipient to be the job applicant.