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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
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Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
Don’t miss your chance to meet our SuiteGurus—NetSuite Support professionals and subject matter experts with extensive experience in select product areas, including OneWorld, Advanced & Basic Accounting, Supply Chain Management, Receivables & Payables, CRM, Account Administration, and the SuiteCloud Platform. Full Conference attendees can prebook exclusive 30-minute one-on-one sessions for your product questions.
Spots are limited! Register through your Agenda Builder and find SuiteGuru under Agenda Enhancements.
attachSolutionToCase not defined on Custom Case Form
Hi,
I have a Custom Case Form which has the normal controls for inserting a Solution into the outgoing message (i.e. outgoingmessage field) for the case.
When I try to actually insert a Solution on the "Standard Case Form" using these controls, it works normally as expected. When I use my Custom Case Form, nothing appears in the outgoingmessage field and my Javascript console gives me the error:
attachSolutionToCase is not defined
In the Standard Case Form (ID -100), the function attachSolutionToCase() is called from and appears in the JS script file at "https://system.netsuite.com/app/crm/support/supportcase.nl?id=28553&e=T&cf=-100
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