Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
I am search challenged! - need to show most recent call on lead list...
One of my reps has requested that I display the date of most recently completed phone call. I said "Sure, I can do that I think" - well.... maybe I can't..
We can't use a summary search for various reasons.
I've been reading up on dense_rank(), keep() partition, etc and my head is starting to spin.
There are a couple different examples here on the forums that I've tried, one results in an error and the other invalid expression.
For example, here is a criteria formula I've been trying to make work:
CASE WHEN ((dense_rank() over (partition by {call.internalid} order by {call.completeddate} desc) = 1) THEN 1 ELSE 0 END Steve Klett | Senior Developer
NetValue Technology
0