Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Update your Profile with your Support type to get your Support Type badge.
Uncover the power of data with the Analytics Hub —your ultimate guide to mastering NetSuite Saved Searches and Reports. Simplify the complex and unlock your organization's true potential. Dive into the Analytics Hub now and soar to new heights!
To help you get the most out of your 2025.2 Release Preview account, review the topics outlined in the 2025.2 Release Preview Guide.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Intelligent Payment Automation version 1.0.3 is now available in the SuiteApp Marketplace. The SuiteApp, powered by BILL, lets you automate payments, manage vendor details, and bank account information within NetSuite. Learn more
Sublist of Case Messages
We would like to enhance the Cases subtub or add a new subtab that gives us a n at a glance view of the Cases message contents as they relate to a Customer.
I customized the default Cases Sublist by adding Message from the Messages table.
This does display the content of the messages which is good but it duplicates each of the entries into the sublist view. So a case that had two messages, will display 4 entries. A case that has 1 message will only display one.
Does this sound familiar to anyone. Main issue is wanting to display an at a glance view of Case messages without clicking on each of the Case's individual View History buttons.
0