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Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
Case Search
I have never created a case search and went to do my first one today and ran into an issue with selecting specific customers to pull in the search. The cases list the company name but when I go to select company it doesn't give me the option to select which companies I want the search to pull. Anyone know why or what I can do to filter specific companies?
Thanks
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