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edited Jan 3, 2020 1:06AM in Search / Reporting 3 comments

Hello, we have customized the case to be able to create estimates and sales orders from it.  We then have sublists on the case that display those transactions.  I am wondering if it is possible to create another sublist on the case that would include all of the email messages that are included on those related transactions.  For example, someone creates a quote from the case and then emails it to the customer and the customay may reply.  These messages are listed on the quote and I would like them to be included on the case also.  If I create

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