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CASE formula in saved search not functioning

edited Jan 3, 2020 1:05AM in Search / Reporting 2 comments

Hello-

I am trying to calculate a commission amount on a sales order if a customer has a checkbox (a custom field in the customer record) selected or not.

I have the following case statement in the saved search and it always calculates to 0, even if the customer record has the checkbox selected.

CASE when ({customer.custentity_commission_account} ='Yes') 
THEN {amount}*.03
ELSE {amount}*0
END

I have tried many variations evaluation for the checkbox (yes, "yes", 'Yes', 1,"1",'1', true, TRUE,....) and none seem to work.
I did get it to always calculate the {amount}*.03 if I evaluated the expression to IS NOT NULL.

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