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No Search Results when Export to Excel

edited Jan 3, 2020 12:55AM in Search / Reporting 4 comments

Hello.  We have a saved search that when viewed in NetSuite has results.  But when those results are exported to Excel by clicking the icon at the top of the search, all the file has is the headers, no results.  Same if export to CSV.  Other searched work fine.  Any idea why we cannot export these results?

Thanks!
Karen

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