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Basic CASE when query?

edited Jan 3, 2020 12:54AM in Search / Reporting 5 comments

Good morning,
I'm getting hung up on the most basic "CASE when" statement:
In saved search results, I've got maximum of Formula (Date), with this formula --> CASE when {activity.type}='Appointment' then {activity.date} ELSE 0 END
I actually want to add another layer for Phone Calls, but can't even get that basic one to work for me.
Can someone please point out where I've gone wrong?
Thank you!
Giles

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