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• And more!
Check out this thread to learn more!
how are you handling return & repair currently?
I've seen a couple of threads on here about handling return/repairs and the desire to have it merged into the RA functionality. I've voted for the relevant enhancement #111232 (only 25 votes?).
How are people handling this scenario now? We've been using a bodged up case record but it seems to fall short with re to receipting incoming goods, inventory impact etc.
Do others use the standard RA form, receipt in the goods, repair (associate with a case), and then restock and.......? enter a new sales order back to the customer?
The particular items that we repair are also serialised (just to add to the fun), so how do people handle serialised repairs currently?
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