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Much has been written with regard to NS's reluctance to help their customers resolve the issues that this has caused. I have been in conversation with NS for 6 months now having got 1500 customers on the wrong status.
I think if we got ourselves organised and presented NS with a list of aggrieved customers, they would find it very much more difficult to fob us off.
Those interested please email me at [EMAIL="rtatschner@gapsports.com"]rtatschner@gapsports.com[/EMAIL] and I will organise an appropriate approach to this problem.
We are a UK based company.