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Reverse Campaign Unsubscribe

edited Nov 22, 2019 4:55PM in CRM 6 comments

There were several threads about how the Unsubscribe defaulted to Yes and no way to correct it----unless the customer responds affirmatively.  I tried several tricks, like creating a duplicate record and merging into the subscribed one, but it still kept the unsubscribe.  I also tried categories, but this check overrode any campaign.

My clients are very upset.  They can't email their own customers.  Has anyone come up with a way around this---to change a contact/customer unsubscription status to No so emails go through???? 

WILL NETSUITE GET US THIS FIX???

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