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Photos No Longer Showing Up in Campaign Emails

edited Nov 22, 2019 4:54PM in CRM 13 comments

I'm using the same HTML I've always used and never had an issue before.
Now the links to the photos appear to be broken. All images are checked to be Available Without Login.

They show up when I save the Marketing Template (Send Preview Email), however when I schedule an actual campaign, the place holders are there, but no image. 

Is anyone else experiencing this? 

HTML for one of the pictures is:
<img src="https://system.netsuite.com/core/media/media.nl?id=15885amp;c=609322&h=7530a474ae3a97f37cd0" width=598 height=250 />

This is indeed the  location in the NetSuite folder.... It is a PJPEG Image.

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