Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
View Your 2025 Community Recap
Thank you to everyone for your passion, collaboration, and support. Here’s to building an even stronger community together in the year ahead!
Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
MasterCard Pre & Final Authorization Mandate Notification
I rec'd the email below from CyberSource about this in July, but haven't heard if this is something that NetSuite is going to take care of, or if we will have to do this ourselves somehow. Anyone have any ideas?
*********************************************************************
Dear Customer,
RE: MasterCard ‘pre’ & ‘final’ authorization mandate
We are taking this opportunity to inform you that MasterCard has changed the definition of an auth request from a single one-type-fits-all transaction to three different types of authorization, each with different rules - "Pre", "Final" and "Undefined" auths. MasterCard has also defined strict timelines to clear or reverse transactions based on authorization type. This mandate affects all authorizations performed on MasterCard, Debit MasterCard, Maestro, and Cirrus transactions globally, though the requirements and timelines vary by region*. By changing your payment flows to comply with the MasterCard revised authorization and preauthorization rules you can avoid unnecessary non-compliance fees from your