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Pending PayPal Authorization??

edited Nov 28, 2019 10:40AM in Accounting / ERP 5 comments

I've had a few orders come in since we enabled PayPal as "Pending PayPal Authorization". There is nothing populated in the PayPal Status or Transaction ID fields, and I can find nothing in my PayPal portal about the customer.

I understand the PayPal e-check process, where we have to wait for the $$ to clear, but I can't figure out what's going on here. If this is just someone who quit part way through the PayPal process should I even be getting the sales order? Or is this someone who's started a PayPal payment and may come back to it on there end?

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