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SuiteWorld October 6 - 9, 2025: Agenda Builder is live!
Read on for the latest updates including:
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Check out this thread to learn more!
Read on for the latest updates including:
• Agenda Builder launch
• SuiteWorld On Air registration
• New NetSuite Prompt Studio Contest
• And more!
Check out this thread to learn more!
Help Getting Business Hours A Case Has Been Opened
I am trying to find out the total business hours a case has been open using the createddate field on the case. I found the formula below on SuiteAnswers. The formula is giving me accurate results but the problem is that it's a text formula giving me a string with the number of days, hours, and minutes. I need the result represented only as total hours. Becuase this is a numeric formula I can't just multiply the results by 24.
I'm trying to use this formula in the results tab and the highlighting tab of a saved search. Any help would be very much appreciated.
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