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SuiteWorld brings thousands of innovators, builders, and leaders together to learn, connect, and shape what’s next. This October, explore how to build a stronger foundation for growth through inspiring keynotes, major product reveals, hands-on sessions, and unforgettable moments—all in one place for our biggest event of the year. Join us
How do you make sure your customers pay (or can pay) for goods before shipping?
We have just gone live with NetSuite after a six month 'suite-success' process (which to be honest was neither 'sweet' or 'successful') - and I am still not convinced we are making the best use of the system.
We have some customers with credit limits (who are invoiced weekly / monthly etc), and some 'cash customers' who we take payments from before shipping goods. We also have a flag to put customers 'on stop' if their Invoices are not paid.
According to our NetSuite consultants there is no default behaviour in NetSuite to prevent an order going to Fulfilment if the order will take the customer over their credit limit. Therefore they have tried to build a Sales Order Approval Workflow to try and help with this.
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