megaphone
Update your Profile with your Support type to get your Support Type badge.
Nominate Your Peers for NetSuite Support Community's Choice of the Quarter! Submit your nomination today.
Stay in the know of how NetSuite can help grow your business with our guides, webinars, and events. Subscribe Here
What Topic Should We Cover Next? Your idea could be our next feature—drop your suggestion now!
No Limits. Just possibilities. Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Discover what's next at SuiteConnect Tour 2026.
Try Intelligent Payment Automation – Fee Free For Your First Month For more information, visit this thread.
Don't miss out on our Question of the Week! You only have until tomorrow, March 19, 2026, 2:00PM ET to comment your answers.

Discussions

Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know

Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.

hmac.digest gives UNEXPECTED_ERROR

edited Dec 2, 2019 4:35PM in SuiteCloud / Customization 7 comments

I am trying to implement a JSON Web Token, and thus trying to get crypto.hmac to work, but I'm having issues with it. I made a password tool from a modified version of the suitelet from this thread, and I have a password guid that I have generated and restricted for use on my custom script id, that I am using in that custom script. However, each time the code gets to the .digest() call, it throws UNEXPECTED_ERROR. I'm still new to SuiteScript and I'm not sure what I am doing wrong:

       var sKey = crypto.createSecretKey({          guid: "6332f5d7575a481388a24b924292d552", // restrictToDomains=['system.sandbox.netsuite.com'], restrictToScriptIds=[<MY SCRIPT ID>]          encoding: encode.Encoding.HEX        });        var hmacSignature = crypto.createHmac({          algorithm: crypto.HashAlg.SHA256,          key: sKey,        });          hmacSignature.update({          input: encHeader + "." + encPayload,          inputEncoding: encode.Encoding.UTF_8        });        var signature = hmacSignature.digest({          outputEncoding: encode.Encoding.BASE_64_URL_SAFE        });        return encHeader + "." + encPayload + "." + signature; 

Howdy, Stranger!

Log In

To view full details, sign in.

Register

Don't have an account? Click here to get started!

Leaderboard

Community Whiz

Quarter 1 (Jan-Mar 2026)

This Week's Leaders

This Month's Leaders

All Time Leaders