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How can I preview an Extenal Case form with the same experience our Customer will have without Loggi

edited Dec 18, 2019 12:18PM in CRM 7 comments

How can I preview an Extenal Case form with the same experience our Customer will have without Loggin in as the Customer/Contact?

I am making many changes to the External Case form and want to see the effect of my change.

I know I can navigate to the Customer>System Information>Access, select a Contact and Log in as customer.

Logging in as Customer kicks me out of the Administrator Role, I would use to change the External Case form. If the change is not what I needed/wanted, I have to log out of the Customer and log back in as the Administrator.

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