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Attaching a Case to a Sales Order?

edited Apr 2, 2020 2:21PM in Ask A Guru 2 comments

I created a button on the Sales Order that creates a case in edit mode and pre-populates a bunch of information. All good.

The only problem is, the Sales Order the case was created from is not attached to the case (or visa versa). When you create a case from the UI, it connects it to the Sales Order by default. Is there no way to "attach" the case to the sales order via workflow?

Alan

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