Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
New AI Community Guidelines. Please review and follow them to ensure AI use stays safe, accurate, and compliant.
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Prevent emails from being sent out
We have a non-Sandbox environment.
We are not yet live.
We want to prevent emails from being sent out accidentally to customers for our test transactions.
In particular, we have problems with Cases.
Even when we turn off options in Support preferences, notification tab, emails still get sent out when we put in a reply to all and then merge and send.
The emails still go out.
We're just about to go into UAT and don't want our customers getting emails from testing.
We also have option default case form to "internal only".
Tagged:
0