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Change Nexus at Transactions

edited Jun 2, 2025 2:22PM in Ask A Guru 9 comments

Hello,

We have the following structure in one our subsidiary.

Subsidiary A is originally in Singapore. Now we grow and have additional subsidiaries and branches.

Subsidiary A has 3 branches: Singapore. Austria. and Taiwan. Since the other 2 branches are in another country, we added additional nexuses in our Subsidiary A.

Subsidiary A nexuses:

Singapore

Austria

Taiwan

Now we have this issue: We have a Customer A from Taiwan, we enter a sales transaction for this customer under the main branch Singapore. But Netsuite automatically loads Taiwan taxes but what we need is Singapore Taxes.

I've read that Netsuite automatically determines the Nexus and loads the taxes accordingly. We want to override it and let us choose which Nexus or Branch this sales/purchases should be.

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