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How can we know the related Employee Time Details on Billable Expense Invoices?

edited Oct 21, 2020 11:10PM in Ask A Guru 5 comments

We bill customers for employee time related to Projects and Support Incidents (Cases). The time is marked billable and added to Billable Expense Invoices on a monthly basis. Inevitably the customers, or we, want to know from which Projects or Cases do the Time Entry items relate to? This causes users time researching each invoice and drilling into the Billable Time details.

When in the UI and looking at an invoice these details are found on the Items subtab and then on the Billable Time tab. After an Invoice has been created and posted the individual time entries are listed but I don't see any linkage in any of the Transaction Lines fields or in the Transaction Links table.

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