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Extract time from date time field and store result as time

edited Mar 11, 2022 4:21AM in Search / Reporting 1 comment

Hi There

There is a native field on a case management form called {datecreated}

I was wanting to extract only the time portion of the value in this field and store it into a custom field set up as a date time field

I have used the formula TO_Char({datecreated}, 'HH24:MI') in a workflow to populate the custom field ('Time created').


However, I only get a result if I change the field type for the custom 'time created' field from 'date/time' to 'free-text'.

I need this field to be in a date time format as I want to create a support case allocation rule that evaluates whether the time is between x and y.

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