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Attention: Customers with NetSuite Electronic Bank Payment (EBP) SuiteApp, version 2020.2 QA (ID 315896) must UPDATE (do NOT uninstall) their bundle to the Production version 2022.1 (ID 416781) by December 31, 2022. Note: If users fail to manually update the Electronic Bank Payments SuiteApp within the given time window, this version of the SuiteApp (ID: 315896) will be deprecated and the account will not be updated to Leading version (2022.1) of the Electronic Bank Payments SuiteApp. Please refer to the campaign email sent to impacted customers for more information.
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How to update Customer Unbilled Order Calculation by Subsidiary?
Our final customer wanted to shut down its subsidiary S1 and continue working on subsidiary S2. In the Subsidiary S1, a lot of sales orders were still open.
So, we copied the open sales orders from subsidiary S1 to subsidiary S2 (and close the open sales orders on S1).
We used scripts : everything seemed to be fine: customer was ok, subsidiary was ok, amounts were ok.... from the UI.
But, after a while, we noticed that the calculation made by NetSuite on unbilled sales order amount on customer records were wrong. NetSuite does not compute on the right subsidiary the sales orders which were copied.