Discussions
Stay up-to-date with the latest news from NetSuite. You’ll be in the know about how to connect with peers and take your business to new heights at our virtual, in-person, on demand events, and much more.
Now is the time to ask your NetSuite-savvy friends and colleagues to join the NetSuite Support Community! Refer now! Click here to watch and learn more!
Stay in the Know
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Be sure you're subscribed to NetSuite communication to stay in the know about monthly happenings, updates and announcements. Subscribe
Please note that on Friday, March 20, 2026, at 8:00 PM Pacific time, our Case Management System will undergo a scheduled maintenance for approximately 4 hours. During this time, case creation via SuiteAnswers will be unavailable and inbound calls will be routed to Customer Service.
NS transaction PDF Files surfacing blank when in view mode
Transaction emails generated from NS with associated PDF file attached are surfacing blank when you attempt to view them. If you download them, you can them view them normailly.
I am not able to replicate this consistenetly in other customer NS accounts.
This customer has been using PDF transaction emails for the past 14 months since go live and just started being reporting the last few weeks. If I go back and look a transactions from months ago none of them surface correclty now.
Any thoughts?
0