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We’re excited to announce that the 2025 Community Recap is now available! This special recap highlights the amazing contributions and achievements of our members over the year and celebrates the collective success of our community.
Check your personalized recap to see the impact you made in 2025 and how your efforts helped shape our community’s growth and success.
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Season’s greetings to you and yours! As we head into the holidays (December 24 – January 4), we want to take a moment to celebrate the incredible strength and collaboration within our community. Even during the break, you can continue to benefit from connecting with peers, searching related threads, posting your questions, and marking helpful replies as “Accepted” in the Support Community.
Please note our dedicated team will be on reduced coverage during this time, and regular responsiveness will resume on January 5. Wishing you a joyful and restful holiday season!
-The NetSuite Support Community Team
Set default Customer messages for Invoices
Hi,
Accounting is bulk processing the invoices by using "Invoice Sales Orders" and the emails are sent with a generic message.
I know we can create a new customer message but checking the Preferred box will make that message only for Sales orders. I tried to set a field on a workflow for invoices but no luck.
We don't want the user to open each individual invoice and select the custom message then send.
Anybody might know the trick?
Thanks!
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