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Discover new innovations across NetSuite with 2026 Release 2
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
■ NetSuite 2026.2 Release Notes
■ NetSuite SuiteApps Release Notes
■ NetSuite Sneak Peeks
■ Release Preview Guide
■ Release Preview Test Plan Template
Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397
How to make Workflows to Schedule a phone call on the customer record
Hi.
I have created a save search to get the last completed phone call for the sales rep. Then I created a workflow to auto schedule a phone call, the problem is when the phone call gets schedule the owner shows -system- instead the field that I am selecting. Somebody knows how to force to do that?
here is my workflow:
on this last image I selected different options on the Selection tab, Join and Value even the formula..
After running the workflow I see the schedule phone call is schedule, but the Owner is set for -System-
I look at the workflow logs at the Workflow History under the Systems information tab, I see the correct ID for the user that I want to set, but for some reason it's not doing it.
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