Discussions
Join us for complimentary one-day events around the world and step into a future fueled by AI and limitless potential. Explore new breakthroughs, sharpen your skills, and connect with experts who are shaping what’s next. Experience bold keynotes, interactive learning, and connections that span the global NetSuite community. Discover what's next at SuiteConnect Tour 2026.
Custom field on customer card "Ship to Address" to show on SO shipping tab
We have a custom field on the customers address form which houses the GLN for that address. I need to pull the custom field into the SO screen, but this field needs to be dynamic and update according to the shipping address selected on the sales order.
I assume a workflow is required to add this field to the Sales order, the custom field (which is an "other record field") was created as a free-form text type and store value was selected. I updated the Validation & Defaulting default value to "GLN" and have ticked formula.
I've seen the instruction to pull in the state or zip code of the shipping address on the sales order into a custom field (and have been able to do this with a workflow) but as this custom field isn't showing in the "shipping address" field on the SO I can't figure out how to pick it up to pull into my SO custom field.