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Action Required: Review and submit pending reconciliation matches before the NetSuite upgrade to avoid rework. After 26.2, unsubmitted matches will be unmatched. For more details, see SuiteAnswers 1047397

"OnOrder Items' returning strange numbers

edited Dec 3, 2019 3:24PM in General 1 comment

I have been trying to determine why item fields are returning convoluted data, and am wondering if anyone has ever seen this.

For example:

Inventory item ABC- reorder point=19, On hand= 29, Qty Comitted=1, Qty available = 28.  The Qty on Order = -29. 

There are no open (unreceived) purchase orders for this item.  Although, I have found that this item (as well as a whole slew of others with the same problem) may tie back to one PO from arch, but that PO doesn't seem to have issues that I can find (and I looked- a lot).

Case #593385

As a workaround, I tried to recreate a report that would pull ths information manually, so it could be manually typed into the 'Order Items' form.  However, I cannot seem to pull  true value for 'Qty Ordered', it keeps going back to the field in the inventory record, that I know is wrong.

~angela

Angela Bayliss

Jade Global - SW Florida

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