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Error message opening Advanced PDF/HTML Template

edited May 20, 2020 1:12PM in Ask A Guru 7 comments

I am attempting to use Advanced PDF/HTML Templates to replace my Custom PDF Layouts. I attempted to customize "Standard Sales Order PDF/HTML Template" script ID: STDTMPLSALESORD of Type: Sales Order and Standard Quote PDF/HTML Template , script ID: STDTMPLQUOTE of Type: Estimate.

When I click the Customize Link on both template type I receive this error:

Error during loading transaction for advanced printing

Caused by:         com.netsuite.suitescript.exception.NLServerSideScriptException: id

None of the other Advanced Template have this issue. All open up to customize.
Is anyone else having this issue or is it just my instance of Netsuite.

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